If you have selected 'yes,' we kindly request that you use the 'Forgot Password/Username' feature or contact your agency or attorney. If you still turn in the ticket for login credentials, we will forward your request to your agency. We are sorry that CAIRS Solutions will no longer provide you with a revised credential unless your adoption agency or attorney authorizes us to do so.
** For ChildConnect, if you need to extend lifebook due date or change your portal username/email, please contact your agency directly for timely resolution of the problem.